Power of Positivity, Gratitude & Recognition

In June 2017, I was offered the position of HR Business Partner in Insignia and I whole-heartedly accepted the offer. Upon joining the company, I felt a great resistance over sharing of data and everyone seems to hide the information with the peers and just do their work. I would usually go to my colleague and ask him to help me out with something and his reaction would be "Can you just wait for 1 hour as I am busy with few quick assignments and by that time I will be able to assist you?" I would do some other work and I would go back to him after an hour to listen to the same phrase of waiting. After a couple of tries, I lost myself to anger and I went staring to Head of the Department of HR and complaint about my colleague. Following the instructions of my Line Manager, I went to him and told him that boss is saying to provide this data as it is very urgent. He listened and rolled over his eyes and told me that he was also finishing his task assigned to him by the same person. Out of grudge, he would kept me waiting. I thought he just love asking people to wait for him as he just wants to feel special.

This waiting began to happen on regular basis. I would go to him and ask him for information or data and he will send me back but won’t give me the data. As the time was passing by, it made me much concerned that why does he behaves like that. Especially, when I would quote the name of my boss, he would get really reserved but won’t do anything to help me. I kept discussing this situation with my boss and he was unable to settle this problem. After sometime passed, I realized that I had been authoritative in my tone and I would leave sarcastic remarks. This realization came as a thought so I began to work on my behaviour.

I began to talk politely; share some pleasant joke; give gifts; appreciate and always thank for his little gestures. If he would share any information, I would thank him. I began to recognize him for his support in front of other teams. This gesture adopted by me towards him had a really great impact on him. Now, I would go to him and ask for a small favour and he would put everything to a side and help me out. One day, I approached him and shared my concern over some process reengineering. There was another person at his desk seeking his help, so he excused to that person and began to help me out. This was the greatest changed, I had witnessed in him and myself.

I have learnt since then that If someone wants to maintain a great work relationship then they must try to adopt this model of communication. To be polite, exchanging small jokes, make someone smile or laugh, share small gift; be always thankful and appreciate them for their support in front of their bosses and other team mates. This will automatically have a greater impact on your work relationship with your colleagues.
Thanks for reading and kindly share your opinion if your think I must add some other tips to help people improve their work relationships with other colleagues.

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